The CHAMP Plan FAQ

CHAMP brings together preventive care, everyday health services, and proactive health support. Our CHAMP overview explains the program and its benefits. Review the applicable plan documents with your representative to understand how it fits alongside your existing benefits.

CHAMP should be evaluated alongside your major medical coverage. Do not assume its everyday care benefits provide the same protection for hospitalization, surgery, or other significant medical expenses. Review both sets of plan documents before making coverage changes.

The CHAMP overview describes preventive care, primary and urgent care, prescription benefits, virtual direct primary care, mental health support, and virtual veterinary guidance. Eligibility, provider access, covered services, and any costs depend on the applicable benefit and plan terms.

Some benefits are described as employee-only, while others extend to eligible family members. Confirm which services include family access and whether registration is required. Do not assume every benefit is available to every dependent.

Ask your employer or CHAMP representative for enrollment instructions, eligibility details, and the confirmed effective date. Review the welcome materials and app setup instructions provided for your program. Keep member support information available before you need care.

Use the member support information in your enrollment materials or CHAMP app for questions about access, prescriptions, or a particular service. If you are unsure where to begin, contact AffordaCare and we can help point you toward the appropriate team.

Bring your existing benefits, approximate team size, payroll process, and rollout goals to the discussion. Request the current plan documents, eligibility requirements, fees, administrative responsibilities, and employee communication materials. Arrange an appropriate secure process before sharing employee or payroll information.

Start with the CHAMP overview and the companion “Too Good to Be True?” article. Request a proposal based on your workforce and review its assumptions with your payroll, tax, and legal advisers. Illustrations and general articles do not guarantee your results or establish that a particular implementation is appropriate for your organization.