CHAMP questions, answeredThe CHAMP Plan FAQ
Understand the benefits, explore member support,
and plan your next steps with CHAMP.
Explore your questions.
Showing 10 of 29 questions
OverviewWhat is the CHAMP Plan, and what benefits does it include?
The CHAMP Plan™ is an employer-sponsored program that supplements major medical insurance. It combines minimum essential coverage with a health population management program. Benefits include covered primary and urgent care visits at participating providers with $0 copays, preventive care, virtual care, personal health assistance, and prescription support. Eligible household members can access specified virtual-care services after registration. Benefits depend on the plan version, so review your plan materials for coverage details.
Other benefitsCan an employer add CHAMP while keeping its current major medical plan?
Yes. CHAMP can supplement an employer’s existing major medical plan. It is designed to provide additional everyday healthcare benefits while the employer keeps its current medical coverage.
EligibilityWhich employees are eligible for CHAMP?
Full-time and part-time employees may qualify for CHAMP. Eligibility is determined through a review of the employer’s payroll information. A CHAMP specialist can identify which employees are eligible before enrollment.
EligibilityHow many employees must enroll for an employer to offer CHAMP?
At least five employees must enroll for an employer to offer CHAMP.
PayrollHow can CHAMP affect my paycheck?
Your take-home pay may increase, decrease, or stay about the same after enrolling in CHAMP. The result depends on your earnings, payroll deductions, and applicable taxes. Ask your CHAMP representative for an explanation based on your individual paycheck.
App and virtual careHow do employees and eligible family members access CHAMP’s app and virtual care?
Open the CHAMP app or sign in at https://app.champplan.com using your enrollment instructions. Complete your initial health risk assessment to get started. Register eligible family members for the household virtual-care services available to them. If you need help activating your account or adding family members, contact CHAMP member support.
Provider accessHow can I find a provider who accepts CHAMP?
Use the First Health provider directory at https://www.firsthealthlbp.com/ to find participating providers. Confirm that the provider accepts your specific CHAMP plan before scheduling care.
ParticipationWhat do employees need to do to remain active in CHAMP?
Complete the required health activity each month through CHAMP’s app or online platform. The activity is intended to help you manage your health. Check your account and program notices for your assigned activity and instructions.
EnrollmentWhen can employees enroll in CHAMP?
Employees can choose whether to enroll during the employer’s CHAMP open enrollment period. For new hires, the employer selects a waiting period of up to 90 days from the hire date. Contact HR for your enrollment dates and the waiting period that applies to you.
SupportWho answers employees’ questions about CHAMP?
Employees can call the dedicated support hotline assigned to their group. They can also use the CHAMP app’s AI assistant for general questions. Use the support details provided with your enrollment materials.
Want to explore your options? Explore the CHAMP Plan
Have questions about Employee Benefits? Check out our Employee Benefits FAQs
Have questions about
the CHAMP Plan?
Let’s discuss your workforce, review the plan details, and see how CHAMP may fit your benefits strategy.
Request a Benefits Review